Academic Dedicated Liaison Initiative

The Division of Information Technology (DoIT) is pleased to announce the launch of the Academic Dedicated Liaison Initiative. This Initiative will provide dedicated technology support liaisons for Academic areas.  The role of the Academic Dedicated Liaison (ADL) is critical to ensuring IT alignment with academic departments. This role is an extension of DoIT and will facilitate communication and understanding between academic departments and DoIT. The ADL is responsible for understanding the intricacies and nuances of each assigned area.  The ADL will develop and maintain customer relations and communications throughout the customer lifecycle, coordinating support between DoIT and the department.  

Short term assignments utilizing existing DoIT staff will kick off the Academic Dedicated Liaison Initiative. The long-term plan is to create new positions to meet the needs for growing academic areas. Short term assignments will be focused on the following areas in the departments they are assigned:  

  • Participate in departmental meetings 1 to 2 times per semester.
  • Conduct classroom and lab checks to document concerns with each space within their assigned areas.  
  • Document technology and software for assigned department(s).  Create a knowledge repository to streamline support, including vendor info, support numbers, and point of contacts for the department.  
  • Provide training on new technologies for standardized classroom technologies and office software.

Please note that during the short-term assignment period, Academic Dedicated Liaisons will continue to assist with supporting all academic and administrative areas of campus.  Departments will continue to report incidents or service requests utilizing our ITSM Solution and the DoIT Help Desk.

 

Liaison Assignments

 

Building Department(s) Liaison
BA UCM Cecil Locklear
Belk Hall Political Science and Public Administration Cecil Locklear
Caton Kinesiology, Athletics Charles Kearney
DF Lowry University College (CSS, Writing Center) Brandyn Crumbley
Dial English, Theatre and Foreign Languages, History Robby Gaddy
Education School of Education, Counseling Jared Harris
GPAC Theatre Zachary Locklear
Hickory Hall Honors College Charles Kearney
Hickory Hall North Graduate School, Academic Military Outreach Donald Sanders
Hub Thomas Entrepreneurship Hub (School of Business) Ronnie Seals/James Lewis
Jacobs HCAP, CSS, Trio Jared Harris
James A. Thomas Hall School of Business Robby Gaddy
Jones Kinesiology, Athletics, Intramurals Charles Kearney
Joseph B. Oxendine Administrative Building College of Arts and Science (Dean's Office), Online Learning Brandyn Crumbley
Joseph B. Oxendine Administrative Building University College (ARC, TLC) Brandyn Crumbley
Livermore Library Library Services Zachary Locklear
Locklear Art Andrew Reese
Moore Music Andrew Reese
Old Main Mass Comm, SAIS Museum Jacob Freeman
Oxendine Math and CS, Geology and Geography Jacob Freeman
Oxendine Biology, Chemistry and Physics, PURC Zachary Locklear
Regional Center Office for Regional Initiatives, BioTech Ronnie Seals
ROTC ROTC (School of Education) Donald Sanders
Sampson Philosophy and Religion, Psychology, Sociology and Criminal Justice Robby Gaddy
Weinstein Biology Research Labs 1st Floor Andrew Reese
Weinstein College of Health Sciences  (Nursing, Social Work) Andrew Reese
Wellons Mass Comm Jacob Freeman